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ÀÁÐÀÊÀÄÀÁÐÀ (Òîæå ñàìîå íî â ÷èòàåìîì âèäå)
À,cjk.nyjt ,jkmibycndj htrkfvjlfntktq rjyntrcnys[ ctntq bcgjkmpe.n rjyntrcnye. htrkfve c «nbgjdsvb yfcnhjqrfvb»:
- dscjrj- bkb chtlyt-xfcnjnyst rk.xtdst ckjdf gjrfpf j,]zdktybq;
- jlyj j,]zdktybt gjl vyj;tcndj rk.xtds[ ckjd b njdfhjd;
- jlyf rfvgfybz yf dct htubjys gjrfpf j,]zdktybq;
- jlyf rfvgfybz yf k.,jt dhtvz gjrfpf (kb,j rfvgfybz gjrfpsdftncz njkmrj d hf,jxtt dhtvz);
- jlyf rfvgfybz yf dct htrkfvyst gkjoflrb.
Çfgecnbnm rjyntrcnye. rfvgfyb. jxtym kturj lf;t ytbcreityyjve
htrkfvjlfntk.. Äheujt ltkj, xnj hfp,bhfnmcz lfkmit d yfcnhjqrf[ e;t yt
nfr ghjcnj b bynthtcyj. Ê cj;fktyb., lkz 'nb[ htrkfvjlfntktq, vt[fybpvs
hf,jns htrkfvys[ cbcntv lkz yb[ jcnf.ncz nfqyjq pf ctvm. gtxfnzvb, f
dvtcnt c ybvb b djpvj;yjcnb vyjujrhfnyj gjdscbnm 'aatrnbdyjcnm
htrkfvyjq rfvgfybb.
Êfr «ds;fnm» bp rjyntrcnyjq htrkfvs ,jkmit, xtv «nbgjdst» yfcnhjqrb
Àkujhbnv hf,jns rjyntrcnys[ cbcntv jcyjdfy yf njv, xnj xtv dsit CTR («rkbrf,tkmyjcnm» j,]zdktybz), ntv vtymit ds ,eltnt gkfnbnm pf rf;lsq rkbr, n.t. ntv ltitdkt dfv ,eltn j,[jlbnmcz rf;lsq gjctnbntkm cfqnf.
Äjgecnbv,
1-q htrkfvjlfntkm yfpyfxbk wtye rkbrf yf cdjt j,]zdktybt 1 e.t. Ïhb
'njv, CTR cjcnfdkztn 3% - n.t. 3 xtkjdtrf bp cjnyb edbltdib[ 'nj
j,]zdktybt rkbryekb gj ytve.
CTR 2-uj htrkfvjlfntkz cjcnfdkztn 10% - n.t. c njq ;t cjnyb gjrfpjd
jy gjkexftn 10 rkbrjd. Íj ghb 'njv yf[jlbncz yf gjpbwbb dsit, xtv
gthdsq htrkfvjlfntkm, b pf rf;lsq rkbr gkfnbn gj 0,5 e.t.
Ýnjn ghbywbg gjyznm jxtym ghjcnj, tckb gjcxbnfnm, crjkmrj
pfhf,fnsdftn rjyntrcnyfz cbcntvf d rf;ljv ckexft. Ítcvjnhz yf nj, xnj d
gthdjv ckexft cnfdrf ljhj;t, c cjnyb gjrfpjd cbcntvf pfhf,jnftn 3 e.t.,
f dj dnjhjv ckexft – e;t 5 e.t. Òfrfz c[tvf dsujlyf b lkz gjkmpjdfntktq
– dtlm xtv dsit CTR, ntv gj cenb htktdfynytt lfyyjt j,]zdktybt, ntv
dsit jyj ljk;yj gjrfpsdfnmcz.
Ókexitybt ntrcnjd j,]zdktybq
Ë.,bvsq cgjcj, ,jkmibycndf htrkfvjlfntktq – ekexifnm ntrcns
j,]zdktybq. Îy cfvsq ghjphfxysq b jxtdblysq. Ïk.c tuj 'aatrnbdyjcnm
gjlndth;ltyf afrnfvb.
Ïj cnfnbcnbrt ßyltrc.Äbhtrn, d chtlytv yf 10% edtkbxbdftncz
CTR, tckb jlyj bkb ytcrjkmrj ckjd bp htrkfvyjq ahfps ghbcencnde.n d
ntrcnt j,]zdktybz, b yf 15-17%, tckb ckjdf tcnm d pfujkjdrt j,]zdktybz.
À tckb pfujkjdjr yfxbyftncz c jlyjuj bp ckjd ahfps, nj chtlyzz
rkbrf,tkmyjcnm nfrb[ j,]zdktybq dshfcnftn yf 25%.
Ätnfkbpfwbz rk.xtds[ ahfp b hf,jnf c ybprjxfcnjnysvb pfghjcfvb
Êkbrf,tkmyjcnm j,]zdktybz vj;yj edtkbxbnm yt njkmrj ekexifz tuj
ntrcn, yj b enjxyzz rk.xtdst ahfps. ×tv ,jktt htktdfynyj j,]zdktybt
pfghjce gjkmpjdfntkz, ntv dthjznytt, xnj jy rkbrytn yf ytuj.
Ðfccvjnhbv [fhfrnthysq ghbvth:
Îxtdblyj, xnj pfghjc "ctkmlm gjl ie,jq" ytwtktdjq lkz lfyys[
htrkfvjlfntktq. Òtv yt vtytt, b[ j,]zdktybz gjrfpsdf.ncz, n.r. jyb
yfpyfxbkb gjrfps gj ckjde "ie,f", yt enhe;lfzcm dsxbnfybtv ytwtktds[
vbyec-ckjd.
Êfpfkjcm ,s, htrkfvjlfntkm dct hfdyj ybxtuj yt gjnthztn – dtlm gjkmpjdfntkm yt ,eltn rkbrfnm yf 'nj j,]zdktybt. Íj 'nj yt nfr.
Äkz yfukzlyjcnb dpukzytv yf ajhveke hfcxtnf CTR:
Êf;lsq hfp, gjrfpsdfz j,]zdktybt gj ythtktdfynyjve lkz gjkmpjdfntkz
pfghjce (n.t. edtkbxbdfz pyfvtyfntkm), htrkfvjlfntkm e[eliftn CTR 'njuj
j,]zdktybz. Ñktljdfntkmyj, jy gjdsiftn cnjbvjcnm cktle.otuj rkbrf gj
'njve j,]zdktyb..
Òtgthm ghtlcnfdbv cbnefwb., xnj htrkfvjlfntkm gj-ght;ytve lftn jlyj
j,]zdktybt yf dct pfghjcs, drk.xf.obt ckjdj "ie,f", yj ghb 'njv
gjkmpetncz tot b vbyec-ckjdfvb – n.t. dsxbnftn bp pfghjcf dct ckjdf,
cjxtnfybt rjnjhs[ ltkftn pfghjc ytwtktdsv (-ctkmlm, -htwtgn, -cfkfn b
n.l.). Òfrbv j,hfpjv, ghjcnj evtymifz pyfvtyfntkm (rjkbxtcndj gjrfpjd)
pf cxtn bcrk.xtybz ytwtktds[ gjrfpjd, vs edtkbxbdftv CTR, xnj jpyfxftn
– evtymiftv cnjbvjcnm cktle.ob[ rkbrjd gj 'njve j,]zdktyb..
Ïhbvth: ghjcnj lj,fdbd d rfxtcndt vbyecjd ytwtktdst pfghjcs, vs
cyb;ftv rjkbxtcndj gjrfpjd yf 18%. Ákfujlfhz 'njve CTR dshfcntn yf 22%,
f pyfxbn, cybpbncz wtyf rkbrf.
Ñktle.obv ifujv jgnbvbpfwbb htrkfvyjq rfvgfybb gentv ltnfkbpfwbb
pfghjcjd cnfytn ctuvtynbhjdfybt. Îlby jcyjdyjq pfghjc vs hfp,bdftv yf
vyj;tcndj ,jktt eprb[ b gjl rf;lsq eprbq pfghjc cjcnfdkztv jnltkmyjt
j,]zdktybt c extnjv htrjvtylfwbq r ntrcnfv j,]zdktybq.
Îlyf bp 'rcgthbvtynfkmys[ rfvgfybq lj bpvtytybq dsukzltkf nfr:
Ñkbirjv ibhjrbq rk.xtdjq pfghjc lf;t c extnjv vbyec-ckjd ghbdtk r njve, xnj j,]zdktybt ,skj dsrk.xtyj pf ybprbq CTR.
 [jlt 'rcgthbvtynf pfghjc «Ï[ertn» ,sk hfp,bn yf ytcrjkmrj ,jktt eprb[:
1. Çfghjc d njxyjq ajhvekbhjdrt (j,]zdktybt gjrfpsdftncz njkmrj ghb gjkyjv cjdgfltybb c ddtltyysv pfghjcjv gjkmpjdfntkz).
2. Çfghjc c jxtym ,jkmibv gekjv vbyec-ckjd.
3. Ñtuvtynbhjdfyyst pfghjcs.
Ñhtlybq CTR rfvgfybb ,kfujlfhz hfpltktyb. pfghjcjd yf ctuvtyns ljcnbu
10,2%, n.t. edtkbxbkcz gjxnb d 50 hfp! Â cjjndtncndbb c fkujhbnvjv
hf,jns rjyntrcnys[ cbcntv, egfkf cnjbvjcnm rkbrf.
Îcj,jt dybvfybt cnjbn j,hfnbnm yf cnfdrb (geyrn 4 yf hbc.) – dscjrbq
CTR gjpdjkztn htrkfvjlfntk. gkfnbnm pf rkbr d cgtwhfpvtotybb (gjrfps
yfl htpekmnfnfvb gjbcrf) vtymit bkb cnjkmrj ;t, rfr pf d[jl d
ufhfynbhjdfyyst gjrfps.
 [jlt bccktljdfybz lheub[ rfvgfybq vs ghbikb r dsdjle, xnj
hfpltktybt dscjrjxfcnjnys[ pfghjcjd yf eprbt ctuvtyns lf;t ,tp
bylbdblefkmyjq gjlujnjdrb j,]zdktybq gjl rf;lsq pfghjc lftn CTR gj
wtktdsv pfghjcfv 8-35% (chfdybnt - gj lfyysv hfpys[ bcnjxybrjd ,chtlybq
CTR d rjyntrcnyjq htrkfvt d wtkjv gj hsyre cjcnfdkztn 3-4%).
Ðfpltktybt atlthfkmys[ rfvgfybq yf vyj;tcndj htubjyfkmys[
Ïhtlcnfdbv htrkfvjlfntkz, felbnjhbz rjnjhjuj – dcz Ðjccbz. ×nj
cjdthityyj kjubxyj, xfot dctuj nfrjq htrkfvjlfntkm yt pfybvftncz
yfcnhjqrjq jnltkmys[ htubjyjd gjrfpf rjyntrcnyjq htrkfvs. È nthztn yf
'njv 15-30% 'aatrnbdyjcnb rfvgfybb.
Ïj lfyysv ßyltrc.Äbhtrn, jrjkj 70% j,jhjnf rjyntrcnyjq htrkfvs
cjcnfdkztn Ìjcrdf, b njkmrj jcnfkmyst 30% ghb[jlzncz yf lheubt htubjys.
×nj 'nj jpyfxftn lkz rf;ljuj rjyrhtnyjuj htrkfvjlfntkz? ×tv dsit cghjc,
ntv ljhj;t ghtlkj;tybt – nj tcnm cnfdrb gj jlyjve b njve ;t pfghjce d Ìjcrdt dsit, xtv d lheub[ htubjyf[.
Êfrbt wtys dblbn htrkfvjlfntkm, ds,hfdibq nfhutnbyu «Âcz Ðjccbz» - lf,
vjcrjdcrbt. È bvtyyj 'nb wtys pf ye;yst gjpbwbb jy b dscnfdkztn lkz
dctq Ðjccbb – b lkz Ìjcrds, b lkz Ïtnth,ehuf, b lkz Àcnhf[fyb.
Ñhfdybnt:
Êfr vj;tn gjrfpfnmcz bp 'nb[ crhbyijnjd, tckb ds ltkftnt rfvgfyb. yf
dc. Ðjccb., yt yfcnhfbdfz jnltkmyj lkz rf;ljuj htubjyf, nj d Êfpfyb pf
d[jl d ufhfynbhjdfyyst gjrfps ds ,eltnt gkfnbnm pf rkbr 0,33 e.t. gj
«vjcrjdcrjq» wtyt, dvtcnj 0,10 gj «rfpfycrjq».
Íj dct yt nfr gkj[j, rfr rf;tncz. Ðtrkfvyst cbcntvs yt
pfbynthtcjdfys d j,vfyt cdjtuj htrkfvjlfntkz b yt ghjlf.n dfv njn ;t
cfvsq rkbr ljhj;t. ×nj ;t ghjbpjqltn d Êfpfyb, tckb ds ghb nfhutnbyut
«Ðjccbz» yfpyfxbnt wtye rkbrf 0,33 e.t. ( xnj,s djqnb d ufhfynb.)? Â
Êfpfyb rjyrehtywbz gj 'njve pfghjce yb;t b dscnfdktyyfz dfvb cnfdrf
gjpdjkztn yt ghjcnj djqnb d ufhfynbhjdfyyst gjrfps, f pfyznm nfv 1-t
vtcnj. Ïhb 'njv ,kfujlfhz fdnj,hjrthe ds ,eltnt gkfnbnm pf rkbr yt 0,33
e.t., f 0,21 e.t. Îcnftncz njkmrj jlby djghjc – ye;yj kb 'nj
htrkfvjlfntk., n.t. cjjndtncndetn kb tuj cnhfntubb. Èysvb ckjdfvb,
pfxtv jrfpsdfnmcz yf ,jktt ljhjujv 1-v vtcnt, tckb ljcnfnjxyj ghjcnj
djqnb d gjrfps.
Äkz gjkextybz lfyys[ vs ghjdtkb bccktljdfybt b chfdybkb htpekmnfns
f,cjk.nyj jlbyfrjds[ gj cjlth;fyb. (pfghjcs b j,]zdktybz) rfvgfybq.
Ïthdfz 'rcgthbvtynfkmyfz uheggf gjrfpsdfkfcm c utjnfhutnbyujv gj dctq
Ðjccbb. Äkz dnjhjq uheggs rf;lfz nfrfz rfvgfybz ,skf hfp,bnf yf 12
yjds[ c htubjyfkmysv nfhutnbyujv (jnltkmyfz rfvgfybz lkz rf;ljuj
ujhjlf-vbkkbjyybrf + rfvgfybz yf dc. jcnfkmye. Ðjccb. pf dsxtnjv
vbkkbjyybrjd).
Ïhjdtltyysq yfvb 'rcgthbvtyn gjrfpfk, xnj cnjbvjcnm ghbdktxtybz gjctnbntkz ghb bcgjkmpjdfybb htubjyfkmyjuj nfhutnbyuf dvtcnj dctq Ðjccbb cyb;ftncz yf 10-30%. Êjkbxtcndj gjctnbntktq (rkbrjd) ghb 'njv edtkbxbdftncz d chtlytv yf 10%, hfdyj rfr b rjkbxtcndj gjrfpjd.
Ïhbvtytybt nfrb[ yfcnhjtr yf ghfrnbrt juhfybxtyj nheljtvrjcnm.
ghjwtccf. Î,sxyjve htrkfvjlfntk. ghbltncz rf;le. rfvgfyb. cjplfdfnm
pfyjdj, vtyzz njkmrj htubjy gjrfpf. Äkz rfvgfybq c ,jkmibv rjkbxtcndjv
j,]zdktybq b rk.xtds[ ahfp nfrfz yfcnhjqrf ythtlrj vj;tn jrfpfnmcz
abyfycjdj ytjghfdlfyyjq d rjytxyjv bnjut – dhtvtyb=jgkfns nhelf yf ytt
eqltn ,jkmit, xtv ghbytcen d bnjut htpekmnfns.
Äkz htitybz 'njq pflfxb d cthdbct eLama.ru htfkbpjdfy bycnhevtyn gjpdjkztn hfp,bnm atlthfkmye. rfvgfyb. yf vyj;tcndj htubjyfkmys[ dctuj d ytcrjkmrj rkbrjd.
Âct gjlj,hfyyst rk.xtdst ckjdf, j,]zdktybz vj;yj cj[hfybnm d dblt
if,kjyf htrkfvyjq rfvgfybb. Äjcnfnjxyj jnrhsnm if,kjy htrkfvyjq
rfvgfybb, gjvtyznm tve htubjy gjrfpf b gjdnjhyj pfgecnbnm d rjyntrcnyst
cbcntvs, yt cjplfdfz rfvgfyb. cyjdf.
Ðfpltktybt rfvgfybq gj dhtvtyb gjrfpf j,]zdktybz
Ìyjubt htrkfvjlfntktq juhfybxbdf.n dhtvz gjrfpf cdjb[ rfvgfybq
,elybvb lyzvb b hf,jxbvb xfcfvb. Ýnj cdzpfyj rfr c b[ ghtlcnfdktybzvb
j, frnbdyjcnb wtktdjq felbnjhbb, nfr b c dyenhtyybvb ,bpytc-ghjwtccfvb.
Òtv yt vtytt, nfrfz cnhfntubz lfktrj yt dctulf zdkztncz jgnbvfkmyjq
lkz htrkfvjlfntkz. Ìs ghjdtkb hzl 'rcgthbvtynjd d ctuvtynt B2C, rjnjhst
gjrfpfkb, xnj rjkbxtcndj wtktds[ gtht[jljd d ythf,jxtt dhtvz b gj
ds[jlysv lyzv dctuj d 3 hfpf vtymit, xtv d hf,jxtt dhtvz d ,elybt lyb.
Ít cnjbn buyjhbhjdfnm 'ne felbnjhb., hfpvth rjnjhjq jxtym dtkbr, f
rfxtcndj yt jnkbxftncz jn «,elybxyjq». Îcj,tyyj 'nj rfcftncz
bynthytn-vfufpbyjd b cfqnjd, yf rjnjhs[ vj;yj jnghfdbnm pfzdre ,tp
ytgjchtlcndtyyjuj rjynfrnf c ghjlfdwjv.
Ífcnhjqnt jlye htrkfvye. rfvgfyb. yf ,elybt lyb b hf,jxtt dhtvz, f
lheue. – yf ythf,jxtt dhtvz b ds[jlyst. Åckb gjctnbntkb ds[jlyjuj lyz
rjydthnbhetncz d gjregfntktq d 5 hfp [e;t, xtv d ,elyb, nj yfpyfxmnt
cnfdre d 5 hfp vtymit b ds ,eltnt ghjljk;fnm gjkexfnm gjctnbntktq gj
ghbtvktvjq wtyt d k.,jt dhtvz.
Òfr;t vj;yj dscnhjbnm cnhfntub., rjulf d hf,jxtt dhtvz ds yf[jlbntcm
yf 1-v vtcnt d cgtwhfpvtotybb, d ythf,jxtt dhtvz – yf 1-v vtcnt d
ufhfynbhjdfyys[ gjrfpf[, f d ds[jlyst – yf gjcktlytv d ufhfynbhjdfyys[
gjrfpf[. Äkz 'njuj ljcnfnjxyj cjplfnm 3 rfvgfybb c hfpysvb yfcnhjqrfvb
dhtvtyb gjrfpf b hfpysvb cnfdrfvb.
Òfrbv j,hfpjv, ds ,eltnt «ghbj,htnfnm» gjctnbntktq gj jgnbvfkmyjq wtyt d k.,jt dhtvz cenjr b ltym ytltkb.
Ðfpltktybt rfvgfybq gj htrkfvysv gkjoflrfv
Ítrjnjhst htrkfvjlfntkb jnrk.xf.n gjrfp htrkfvs yf ntvfnbxtcrb[
gkjoflrf[ (yt yf gjbcrt), cxbnfz, xnj felbnjhbz c yb[ rjydthnbhetncz
[e;t. Òfrjt gjdtltybt yt cfvjt dsujlyjt – ujhfplj ghfdbkmytt, gj
fyfkjubb c hfpltktybtv gj dhtvtyb cenjr, bcgjkmpjdfnm hfpltktybt
rfvgfybq yf gjbcrt b ntvfnbxtcrb[ gkjoflrf[. Ïhb 'njv yf gkjoflrf[
vj;yj gjyb;fnm cnfdrb lj ehjdyz, ghbtvktvjuj c njxrb phtybz rjydthcbb.
Ðtrkfvbhjdfnmcz ye;yj dctulf b dtplt – djghjc njkmrj d njv, crjkmrj cnjbn gkfnbnm pf rjynfrn d rf;ljv rjyrhtnyjv ckexft.
Àktrctq Äjd;brjd, utythfkmysq lbhtrnjh
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