Usability - ! #6. . . , , , , ....


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jdjujlytt ,tpevbt yt pf ujhfvb. s bvttv d dble yt njkmrj gjdfkmyjt dshe,fybt d ktce dctuj, xnj bvttn bujkrb, cregre ifvgfycrjuj, hfccskre njyy jnrhsnjr, yj b gj[jls pf gjlfhrfvb. f;ljve bp yfc ghbltncz gjvjxm ctljve ltleirt b cfvjcnjzntkmyj regbnm gjlfhrb cdjbv hjlysv, ,kbprbv, lhepmzv, cj,fxrfv, f tckb jcnfyencz ltymub, nj b ljhjujve ct,t. dct bp-pf njuj, xnj fynf-kfec ;bdtn d fgkfylbb (nthhbnjhbz bykzylbb), c j,sxysvb ntktajyfvb e yb[ neuj ptvkz vthpkfz, jgnjdjkjryf tot vtymit, f gj WAP (bykzylbz pfybvftn 1-t vtcnj gj j,tcgtxtyyjcnb vj,bkmybrfvb) vyjuj gjlfhrjd yt regbim, lf;t c abycrbv Nokia. yfi tl jhjp d cn.ut, nfv ghj ynthytn djj,ot yt cksifkb. jregfnm ;t d jakfqyt d yjdjv nsczxtktnbb e;t yt rhenj

j 'nj ienrb, f tckb cthmtpyj, nj d 'njv ujle yf yjdjujlybt ghfplybrb jrjkj 6 vky. xtkjdtr dgthdst cjdthifn gjregrb jykfqy, dctuj gjregfntktq ,eltn cdsit 45 vky. fcnm bp yb[ ,elen hjccbzyt (ytcrjkmrj ltcznrjd nsczx). jnjds kb ds ghtlkj;bnm bv xnj-nj cdth[yjdjujlytt?jvjxm ds,hfnm gjlfhjr lkz k.,bvjq ntob (egfrjdfnm t;brf, yfghbvth)?

j dhtvz ghfplybrf k.lb ujnjds nhfnbnm ,jkmit, xtv j,sxyj bkb regbnm xnj-nj cjdctv ,tcgjktpyjt, yj rhfcbdjt. v yflj gjvjxm. s cltkftnt ghbznyjt b lkz ct,z b lkz yb[.

'njn gthbjl ujkjdyjq ,jkm. zdkztncz ntvf ds,jhf gjlfhrf. fr rfr gjlj,ye. ghjwtlehe ghb[jlbnmcz ghj[jlbnm ytcrjkmrj hfp d ujl, f rjkbxtcndj "gjkexfntktq" gjcntgtyyj hfcntn (ltnb, ;tys, k.,jd), nj afynfpbz xfcnj lftn c,jb. s,jh pfvsrftncz vt;le ,enskrjq ifvgfycrjuj, rjhj,rjq rjyatn b vzurjq buheirjq. fcnj gjregfntkm ghjcnj yt bvttn dhtvtyb ghjcvfnhbdfnm, xnj nfv gjzdbkfcm yf ghbkfdrf[ b ltqcndetn gj cnf,bkmyjq yfhf,jnfyyjq c[tvt ghbitk, regbk, eitk. f fgflt ghblevfkb [jhjie. kjdeire wizard (vfcnth, cjdtnybr) gjlfhrjd. nj rfr ghb ecnfyjdrt Windows, pflf.n ytcrjkmrj djghjcjd b ds,jh ujnjd (j htpekmnfnf[ ghb 'njv gjrf evjkxbv).

s ghjcvjnhtkb dct jcyjdyst vfufpbys eytnf b ynthytnf b htibkb gjcjdtnjdfnm htitybt Amazon.com. cnm ytgkj[bt bltb b d lheub[ bynthytn-vfufpbyf[, yj Amazon.com ghtlkfuftn ghjdthtyye. c[tve, bpdtcnyj, htpekmnfns jy gjkexftn ,jktt xtv jgnbvbcnbxyst. Wizard vj;yj gjcvjnhtnm pltcm.

fituj gjvjoybrf ljk;ys pfvtnbnm, n.t. ccskrf ljk;yf dsltkznmcz yf ajyt lheub[ (yf dhtvz ghfplybrjd, f vj;tn ,snm b dct dhtvz, cvjnhbnt gj htpekmnfnfv). fktt tcnm hfpyst genb.

ckb wizard gjcnjzyysq, nj vj;yj ghtlkfufnm ytcrjkmrj dfhbfynjd ds,jhf gj djphfcne, wtyt, ghfplybre, [j,,b, nbge hf,jns gjkexfntkz b n.g. ckb ghfplybr bpdtcnty (d lfyyjv ckexft), cktletn chfpe ;t cghfibdfnm j gjkexfntkt. jn rfr 'nj ltkftn Amazon:

,hfnbnt dybvfybt, c njuj djphfcnf, rjulf gjk bvttn df;yjt pyfxtybt (gjckt 15+) tcnm djpvj;yjcnm ds,hfnm ve;crjq bkb ;tycrbq gjlfhjr. jxtve ytn dphjcks[? phjckst tcnm, 'nj d lbfgfpjyt jn 15 ktn. hfpvtotys ajnjuhfabb gjlhjcnrjd, nfr rfr "hfcrhenbnm" yf gjlfhjr lkz ltntq ghjot, xtv lkz dphjcks[. hjcnjq b 'aatrnysq gcb[jkjubxtcrbq nh.r. jkmibycndj gjregf.ob[ vjkjlst (lj 35 ktn), e yb[ e;t tcnm ltnb bkb jyb cfvb yt cbkmyj jnkbxf.ncz jn ajnjuhfabq, gj'njve pfnhelytybq c ds,jhjv yt ,eltn.

fktt gjregfntktq cghjczn j, bynthtcf[ cxfcnkbdxbrf, lkz rjnjhjuj ds,bhf.n gjlfhjr

f Amazon.com ghtlkfuf.n 12 he,hbr (yfghbvth, cgjhn, rbyj, rjkktrwbjybhjdfybt b n.l.), 'njuj ljcnfnjxyj, xnj,s cltkfnm ds,jh b yt pf,kelbnmcz. fv nj;t yt cnjbn ghtlkfufnm cdsit 12-15 yfghfdktybq. f rfhnbyrt ds vj;tnt edbltnm (dsgflf.ott vty.) dfhbfyns cjhnbhjdrb gjlfhrjd, gj rf;ljve bp yb[ tcnm cdjq wizard. jnz yf cfvjv ltkt jyb yt jxtym jnkbxf.ncz. j 'nj e;t yt df;yj, ukfdyjt, xnj,s gjregfntkm ,scnhj ljitk lj ;tkftvjuj gjlfhrf, j rjnjhjv jy gjrf yt pyftn.

nvtnbv gjrf tot htlre. lkz jccbb dtom rjhgjhfnbdyst gjlfhrb. vt.ncz d dble, rjytxyj, yt rjhgjhfwbb dhjlt fpghjvf, f k.,fz rjvgfybz. j'njve b cjhnbhe.ncz nfv gjlfhrb gj wtyfv (cv. rfhnbyre).

jckt ds,jhf he,hbrb bltn gthtxbcktybt ghbvthjd gjlfhrjd, j,sxyfz cnhfybwf bynthytn-vfufpbyf. j;yj lj,fdbnm aeyrwb. cjhnbhjdrb gj gjgekzhyjcnb bkb wtyt (lkz bcreccndtyyjuj cnbvekbhjdfybz ghjlf;). fr ghfdbkj, pltcm ;t ghtlkfuf.n ecrjhtyye. ljcnfdre b ghfplybxye. egfrjdre.

jn b dct. tythfnjh gjlfhrjd ujnjd.

tcrjkmrj bltq yf pfrecre.

jxtve ,s r jdjve ujle dct[ rehmthjd yt jltnm tlfvb jhjpfvb b ytuehjxrfvb? jcn.vs vj;yj dpznm d fhtyle bkb gjibnm. jregfntkzv ,eltn yfvyjuj ghbznytt, tckb gjregre ghbytctn yjdjujlybq ujcnm, 'nj pfgjvybncz yfljkuj. j;yj cghfibdfnm j, 'njv e gjctnbntktq b ltkfnm yt,jkmie. yfl,fdre pf eckeub, yj kexit ,tcgkfnyj. fnhfns yt,jkmibt, f htrkfvyfz rjvgfybz dsqltn ghbkbxyfz. htlcnfdmnt [jnz ,s tlf jhjpf c vtirjv, nbgf "www.e-lka.ru jregftnt gjlfhjr ytuehjxrf ,tcgkfnyj!!!".

tkfntkmyj ghtlkfufnm ghfplybxye. egfrjdre (pf 'nj vj;yj ,hfnm ljgjkybntkmyst ltymub), tckb dfv ytrjulf djpbnmcz c ,evfujq, bcgjkmpeqnt ghfplybxyst gjkb'nbktyjdst gfrtns.

vtcnj crbljr ghtlkfufqnt yjdjujlybt gjlfhrb tkjxyst ifhs, cdtxb (ltitdj, kturj nhfycgjhnbhetncz b ghfplybxyj), ubhkzyls b n.g.

ckb xtkjdtr pfrfpfk jlby gjlfhjr, ghtlkj;bnt tve chfpe ;t regbnm tot jlby cj crblrjq (gjlfhrb ljk;ys ,snm hfpysvb), elj,ytt regbnm dct chfpe, f yt ,tufnm d gjbcrf[ njuj, yt pyfz xtuj.

hbznyjuj jdjuj ujlf, gecnm dfib cxtnxbrb pfvtkmrf.n, rfr juyb yf tkrf[!

cnfnb, [jhjifz cnfnmz gjzdbkfcm yf cfqnt tvs t,tltdf, jy ghjcnj b lj[jlxbdj j,]zcyztn, xnj nfrjt usability d jakfqyt, cjdtnetv ghjxbnfnm.

@ylhtq k,bnjd (albitov@consultant.com)
e-tyf jbcttdf (usability@newmail.ru)

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