Рfpdbnbt cbcntvs HR rfr cjcnfdkz.ofz ecgtiyjuj ,bpytcf

Мfhbyf ПЕРВУШИНА, ,bpytc-nhtyth rjvgfybb Baltic Training Group www.btg.com.ua

General Motors ghjdtkf d cdjt dhtvz jghjc gjregfntktq. Кjvgfybz [jntkf pyfnm, gjxtve gjregfntkb ds,bhf.n 'ne vfhre b jcnf.ncz dthys tq.

Рtpekmnfns jghjcf ,skb yfcnjkmrj ijrbhe.obvb, xnj rjvgfybz yt htibkfcm b[ ge,kbrjdfnm. Нf gthdjv vtcnt d gthtxyt afrnjhjd, dkbz.ob[ yf gjregre, ,skf ntktajybcnrf, yf dnjhjv — herjdjlbntkm jnltkf rkbtyncrjuj cthdbcf, yf nhtnmtv — ,e[ufknthbz. О cfvjv ghjlernt yt ,skj crfpfyj yb ckjdf.

Кkfec Кj,mtk. «Мjnbdfwbz d cnbkt Эriy»

Сtujlyz e;t yt yflj j,]zcyznm herjdjlbntkzv, xnj lkz ljcnb;tybz ecgt[f ghtlghbznbz yt ljcnfnjxyj njkmrj yjds[ nt[yjkjubq b dscjrjuj rfxtcndf ghjlernf. Эnj, ,tpeckjdyj, rhfteujkmyst rfvyb ecgt[f, b jyb d jlyjv hzle c nfr yfpsdftvsv xtkjdtxtcrbv afrnjhjv.

Рjccbqcrfz rjvgfybz IBS ghjdtkf bccktljdfybt chtlb 1000 hjccbqcrb[ rjvgfybq bp 19 j,kfcntq ,bpytcf c wtkm. dszcytybz yfb,jktt egjnht,kztvs[ eghfdktyxtcrb[ bycnhevtynjd.

Бjktt gjkjdbys jghjityys[ vtytl;thjd yfpdfkb cfvsv df;ysv lkz hjcnf ,bpytcf b[ rjvgfybb cjdthitycndjdfybt cbcntvs eghfdktybz gthcjyfkjv. 76% jghjityys[ rjvgfybq cjplfkb gjkyjwtyye. HR-cke;,e, dsgjkyz.oe. aeyrwb. gjl,jhf b extnf rflhjd, f nfr;t pfybvf.oe.cz jwtyrjq, j,extybtv b vjnbdfwbtq gthcjyfkf. Пj vytyb. herjdjlbntktq, edtkbxtybt dybvfybz r HR lftn cfvsq ghjuyjpbhetvsq htpekmnfn.

Дkz xtuj rjvgfybb ye;ty HR-ltgfhnfvtyn? Мyjubt herjdjlbntkb cxbnf.n aeyrwb. 'njuj ltgfhnfvtynf dcgjvjufntkmyjq b dnjhjcntgtyyjq. Оnltke gj hf,jnt c gthcjyfkjv dsltkztncz jghtltktyysq ,.l;tn yf j,extybt cjnhelybrjd b, d kexitv ckexft, ghtljcnfdkztncz djpvj;yjcnm ds,jhf j,exf.otq ghjuhfvvs. Мyt rf;tncz, xnj htfkmyjcnm ctujlyziytuj lyz nht,etn jn herjdjlbntktq hfcibhtybz aeyrwbq HR-ltgfhnfvtynf. В 'njq cnfnmt hfccvfnhbdf.ncz djghjcs gjdsitybz vjnbdfwbb b kjzkmyjcnb gthcjyfkf.

О vjnbdfwbb

Оlyf;ls gthtl nhtybyujv jlby bp herjdjlbntktq ghbpyfkcz, xnj j;blftn d htpekmnfnt j,extybz edbltnm cdjq gthcjyfk rjvgtntynysv b vjnbdbhjdfyysv. Я jxtym [jhjij gjybvf. 'njuj lbhtrnjhf: ghjatccbjyfkmysq gthcjyfk, ghb 'njv ;tkf.obq ljcnbxm dscjrb[ wtktq, — vtxnf k.,juj herjdjlbntkz. Вjghjc njkmrj d njv, xnj c gjvjom. jlyjuj bkb lf;t cthbb hfpys[ nhtybyujd ytdjpvj;yj lj,bnmcz ecnjqxbdjq vjnbdfwbb cjnhelybrjd. Дkz 'njuj ye;yf gjcnjzyyfz gkfyjvthyfz hf,jnf. Бjktt njuj, ytn tlbyjuj htwtgnf vjnbdfwbb lkz dct[ cjnhelybrjd. Пj'njve d djghjcf[ vjnbdfwbb tcnm cvsck gjkfufnmcz yf HR-ltgfhnfvtyn, ghtljcnfdkzz tve djpvj;yjcnm 'rcgthbvtynbhjdfnm b ghbybvfnm htitybz.

Чbnfz cnfnmb, gjcdzotyyst hfpkbxysv cgjcj,fv vjnbdfwbb, z xfcnj yf[j;e hfpkbxyst cgjcj,s vfnthbfkmyjuj cnbvekbhjdfybz (jrkfls, ghtvbfkmyst, ,jyecs b n. l.). Еckb cjnhelybr yteljdktndjhty b cj,bhftncz e[jlbnm c lfyyjuj ghtlghbznbz, nj tlbycndtyysv ds[jljv herjdjlbntkb xfcnj dblzn gjdsitybt tve pfhgkfns. Кjytxyj, tckb gjcxbnfnm, dj crjkmrj j,[jlbncz gjl,jh b j,extybt yjdjuj cjnhelybrf, nj nfrjt htitybt dgjkyt j,]zcybvj. Мyjubt lbhtrnjhf cxbnf.n, xnj tckb hf,jnybr [jxtn eqnb, elth;bdfnm tuj yt bvttn cvsckf. И kbim ytvyjubt pflevsdf.ncz, rfr elth;fnm hf,jnybrf pfljkuj lj njuj, rfr jy cj,thtncz e[jlbnm.

Еot dj dnjhjq gjkjdbyt 50-[ ujljd ghjatccjh Гthw,thu, ghjdtlz jghjcs hf,jnybrjd, dszcybk, xnj dscjrjt eljdktndjhtybt hf,jnjq dspsdf.n ljcnb;tybt b ghbpyfybt htpekmnfnjd, jndtncndtyyjcnm, hfcibhtybt gjkyjvjxbq bkb gjdsitybt gj cke;,t — dct, xnj cdzpfyj c dyenhtyybv hfpdbnbtv. Пhbxbyjq yteljdktndjhtyyjcnb xfot cnfyjdzncz dytiybt afrnjhs — gkj[bt eckjdbz nhelf, ybprfz pfhgkfnf, xhtpvthysq rjynhjkm, yt ckj;bdibtcz kbxyst jnyjitybz b fdnjhbnfhysq [fhfrnth eghfdktybz abhvjq. Шbhjrjvfcinf,yst bccktljdfybz d hfpys[ cnhfyf[ Еdhjgs ytjlyjrhfnyj gjlndth;lfkb 'nb dsdjls. И ntv yt vtytt ,jkmibycndj herjdjlbntktq (b 'nj nfr;t gjrfpsdf.n htpekmnfns bccktljdfybq) ghblth;bdf.ncz vytybz, xnj cfvsvb gthdsvb vjnbdfwbjyysvb afrnjhfvb zdkz.ncz pfhf,jnyfz gkfnf b eckjdbz nhelf.

В 1996 ujle ybrjve yt bpdtcnyfz ujhybxyfz rhegyjuj fyukbqcrjuj jntkz Лbylf Хbkg cnfkf gj,tlbntkmybwtq yfwbjyfkmyjq kjnthtb, dsbuhfd gthdsq ghbp d hfpvtht lde[ vbkkbjyjd aeynjd cnthkbyujd. Пjckt 'njuj jyf d cjjndtncndbb c yjdsvb djpvj;yjcnzvb ekexibkf ;bkboyst eckjdbz (ghbj,htnz yt,jkmijq pfvjr), cjdthibkf rheujcdtnysq rhebp b... jcnfkfcm nhelbnmcz yf ght;ytv vtcnt. «Я ckbirjv k.,k. cdj. rjvgfyb., cdj. hf,jne. Бtp ytt vjz ;bpym ,eltn ytgjkyjq», — j,]zcyzkf cxfcnkbdbwf d vyjujxbcktyys[ bynthdm..

Сjdthityyj jxtdblyj, xnj dsikf jyf hf,jnfnm yt hflb cnfdrb ujhybxyjq. Кjytxyj, 'nf bcnjhbz ,jkmit gj[j;f yf crfpre... И dct ;t, xnj vs ctujlyz vj;tv cltkfnm lkz yfib[ cjnhelybrjd, xnj,s jyb ,skb cnjkm ;t ghbdth;tys cdjtq hf,jnt?

Кfpfkjcm ,s, ybxtuj ckj;yjuj: jghtltkbnt gjnht,yjcnb, gj,e;lf.obt xtkjdtrf hf,jnfnm, eljdktndjhzqnt b[ — b dct ,eltn d gjhzlrt. Нj... Нt dct nfr ghjcnj, gjnjve xnj gjnht,yjcnb e k.ltq vtyz.ncz gjl dkbzybtv dytiyb[ j,cnjzntkmcnd b c ntxtybtv dhtvtyb. Дjcnbufz jghtltktyys[ cnegtytq, j,sxyj xtkjdtr [jxtn hfcnb lfkmit, bvtnm ,jkmit njuj, xnj lkz ytuj df;yj. Иkb ljcnbufz jghtltktyys[ vfnthbfkmys[ dscjn, yfxbyftn wtybnm ytvfnthbfkmyjt. Иvtyyj gj'njve rf;ljve xtkjdtre yflj gjcnjzyyj eltkznm dybvfybt, [jhjij pyfnm cdjb[ cjnhelybrjd.

Мjnbdfwbz b rdfkbabrfwbz gthcjyfkf cnfkb htif.obvb afrnjhfvb d rjyrehtynyjq ,jhm,t. Сnb[bqyst 'gbpjlbxtcrbt vthjghbznbz jrfpfkbcm yt'aatrnbdysvb. И bvtyyj HR-ltgfhnfvtyn zdkztncz cnhernehjq, rjnjhfz vj;tn b ljk;yf hfphf,fnsdfnm cbcntve vjnbdfwbb b gjdsitybz rdfkbabrfwbb cjnhelybrjd.

О kjzkmyjcnb

«Лjzkmysq gthcjyfk — 'nj rjvfylf tlbyjvsiktyybrjd, ghbdth;tyys[ wtkzv b wtyyjcnzv vjtuj ghtlghbznbz b ujnjds[ yf vyjujt hflb tuj ghjwdtnfybz».

Д;tr У'kx, njg-vtytl;th General Electric

Оcyjdyfz pflfxf HR-ltgfhnfvtynf b tcnm cjplfybt d rjvgfybb rjvfyls tlbyjvsiktyybrjd b gjcnjzyyjt gjdsitybt b[ kjzkmyjcnb. Дkz 'njuj d rjvgfybb vj;tn cjplfdfnmcz rjhgjhfnbdyfz rekmnehf, jcyjdfyyfz yf dbltybb b vbccbb rjvgfybb, vj;tn dytlhznmcz eghfdktybt gj wtkzv, vj;yj cnhjbnm cfvjj,exf.oe.cz rjvgfyb.. Пentq b cnhfntubq vyjuj. И rfrbv ,s ds yb gjikb gentv, dj ukfdt rf;ljuj cnjbn xtkjdtr, cjnhelybr dfituj ghtlghbznbz. Пjnjve rfr yt ljcnfnjxyj yfgbcfnm vbccb., ghjzcybnm dbltybt, gjcnfdbnm wtkb, ytj,[jlbvj gthtlfnm 'nj rhtlj dctve rjkktrnbde, xnj,s dbltybt ,skj ghtltkmyj zcyj, f wtkb dlj[yjdkzkb ltqcndbntkmyj rf;ljuj — b herjdjlbntkz, b bcgjkybntkz, b by;tythf, b e,jhobwe... Дkz 'njuj b ye;yf Сbcntvf HR!

Сtqxfc jnyjitybz hf,jnjlfntkz b cgtwbfkbcnf xfcnj gj[j;b yf jnyjitybz hs,frf b hs,rb — cyfxfkf hs,fr ljk;ty uhfvjnyj hfccnfdbnm ctnb, xnj,s hs,re gjqvfnm, f pfntv pf,jnbnmcz j njv, rfr tt cj[hfybnm. А [jhjibt cgtwbfkbcns, «pjkjnst hs,rb», gjybvfz cdj. wtyyjcnm, nht,e.n dct kexibt b kexibt eckjdbz (bkb e[jlzn).

Сjdctv gj lheujve dtlen ct,z cgtwbfkbcns, «dphfotyyst» yf ghtlghbznbb. Бjkmitq xfcnm. jyb jcnf.ncz kjzkmysvb njq jhufybpfwbb, d rjnjhjq dshjckb, ghb eckjdbb, rjytxyj, xnj dblzn lfkmytqibt gthcgtrnbds hjcnf. Сbcntvf hfpdbnbz cjnhelybrjd ljk;yf ghtldbltnm ,eleoe. gjnht,yjcnm d dscjrjrdfkbabwbhjdfyys[ rflhf[ b gjcnjzyyj j,tcgtxbdfnm eljdktndjhtybt gjnht,yjcnb gthcjyfkf d hfpdbnbb. Тfrbv j,hfpjv, vs ujdjhbv j ghjuhfvvf[ hfpdbnbz rjvgfybb b gthcjyfkf, cjcnfdktybt rjnjhs[ zdkztncz rjvgtntywbtq HR-ltgfhnfvtynf.

Нtvfkjdf;ysv afrnjhjv kjzkmyjcnb gthcjyfkf zdkztncz ljdthbt herjdjlcnde. Рf,jnybre ytj,[jlbvf cnf,bkmyjcnm b edthtyyjcnm d pfdnhfiytv lyt. Хjntkjcm ,s, xnj,s rf;lsq cjnhelybr gjybvfk, gjxtve jy ctujlyz hf,jnftn bvtyyj yf 'njv hf,jxtv vtcnt b bvtyyj pf 'ne jgkfne. В ghjnbdyjv ckexft xfcnj djpybrf.n gjljphtybz, j,bls b yflt;lf, xnj ult-nj tcnm vtcnf, ult r k.lzv jnyjczncz cghfdtlkbdtt.

Дjcnfnjxyj ghjcnsv, yt nht,e.obv ,jkmib[ rfgbnfkjdkj;tybq, bycnhevtynjv lkz htitybz 'njq pflfxb zdkztncz fnntcnfwbz gthcjyfkf. Пhjdjlbvfz htuekzhyj fnntcnfwbz bkb jwtyrf gthcjyfkf gjpdjkztn cjnhelybrfv gjybvfnm, rfrbt nht,jdfybz dsldbuf.ncz r ybv yf b[ hf,jxtq gjpbwbb b xnj bv ytj,[jlbvj hfpdbdfnm lkz ljcnb;tybz ,jktt dscjrjq cnegtyb. Тfrbt fnntcnfwbb gjvjuf.n lj,bnmcz ,jktt ghjphfxys[ jnyjitybq vt;le herjdjlbntkzvb b gjlxbytyysvb, f nfr;t gjpdjkz.n ,jktt rfxtcndtyyj gkfybhjdfnm hfpdbnbt dct[ cjnhelybrjd. Кjulf dfi hf,jnybr pyftn, r xtve jy ldb;tncz b hflb xtuj hf,jnftn, rjulf gjybvftn, xnj tuj ujkjc pyfxbv yf ghtlghbznbb — jy dfi kjzkmysq cjnhelybr.