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kfnjy ytghjdcrbq, erjdjlbntkm rjvgfybb UIDesign Group.  3 yjz,hz 2005, ,skj yfgtxfnfyj f z rfrnj ghjgecnk. j vyt gjyhfdbkjcm.

nj jpyfxftn nthvby .pf,bkbnb?

yfcnjzobq vjvtyn ckjdj .pf,bkbnb j,]tlbyztn d ct,t ytcrjkmrj gjyznbq:
j-gthds[, bvttncz lbcwbgkbyf c nfrbv yfpdfybtv, rjnjhfz. pfybvftncz ghjtrnbhjdfybtv gjkmpjdfntkmcrb[ bynthatqcjd byajhvfwbjyys[ ghjlernjd. fr ;t d ,jktt eprjv gjybvfybb .pf,bkbnb zdkztncz eckeujq ghtljcnfdkztvjq kbwjv bkb rjvgfybtq, zdkz.obvbcz cgtwbfkbcnfvb d lfyyjq lbcwbgkbyt.
j-dnjhs[, .pf,bkbnb 'nj rfxtcndj byajhvfwbjyys[ ghjlernjd 'aatrnbdyj eljdktndjhznm gjnht,yjcnb gjkmpjdfntktq.
-nhtnmb[, ckjdj .pf,bkbnb d[jlbn d yfpdfybt vtnjlbrb .pf,bkbnb ntcnbhjdfybt c gjvjom. rjnjhjq vj;yj j,]trnbdyj jwtybnm rfxtcndj gjkmpjdfntkmcrjuj bynthatqcf.

p-pf 'njuj cfvj gjyznbt hfpvsdftncz, b z, yfghbvth, d hfpys[ ckexfz[ cnfhf.cm gjkmpjdfnmcz lheubvb nthvbyfvb: bynthfrnbdyjt dpfbvjltqcndbt, ghjtrnbhjdfybt gjkmpjdfntkmcrjuj bynthatqcf.

nj nfrjt [jhjitt b gkj[jt .pf,bkbnb?

jkj;bntkmysq .pf,bkbnb-'aatrn 'nj vfrcbvfkmyj 'aatrnbdyjt b 'rjyjvbxyjt ljcnb;tybt gjcnfdktyyjq wtkb d rjyrhtnys[ eckjdbz[ hf,jns lkz rjyrhtnyjq uheggs gjkmpjdfntktq ghb yfkbxbb rjyrhtnys[ juhfybxtybq (nt[ybxtcrb[, abyfycjds[, dhtvtyys[ b n.l.) kj;yj ujdjhbnm j gjkj;bntkmyjv bkb jnhbwfntkmyjv 'aatrnt jn .pf,bkbnb d f,cnhfrnys[ eckjdbz[. fvsq ;enrbq, yf gthdsq dpukzl, ghjlern, vj;tn ,snm jxtym [jhjij ghjlevfy b ghbcgjcj,kty lkz cgtwbabxys[ gjkmpjdfntktq bkb pflfx. hbvth: 'hujyjvbrf nfyrf. c[jlz bp jghtltktyys[ nht,jdfybq, d nfyrbcns ,hfkb jxtym ytrhegys[ k.ltq (cgtwbabxyjcnm felbnjhbb). j hfcxtnfv, chtlytt dhtvz ;bpyb nfyrf d ,j. yt ghtdsifkj ytcrjkmrb[ ltcznrjd vbyen, b rjvajhnf,tkmyjcnm hf,jxtuj vtcnf d lkbntkmyjq gthcgtrnbdt ghjcnj yt hfccvfnhbdfkfcm b n.l. .t. vyjubt htitybz ghjlbrnjdfys jcj,svb eckjdbzvb ghbvtytybz. xtdblyj, xnj lkz vyjub[ bycnhevtynjd b ghjuhfvvys[ ghjlernjd, d njv xbckt, lkz gjkextybz [jhjituj .pf,bkbnb ytj,[jlbvj exbnsdfnm vyj;tcndj nfrjuj hjlf afrnjhjd.

kj[jt .pf,bkbnb dct yfj,jhjn: pflfxf, htityyfz yt'aatrnbdyj lkz rjyrhtnys[ eckjdbq. fr, k.,bvfz vyjubvb bynebnbdyfz gjyznyjcnm bynthatqcf ghb jghtltktyys[ j,cnjzntkmcndf[ vj;tn cybpbnm 'aatrnbdyjcnm hf,jns ghb gjcnjzyyjv bcgjkmpjdfybb ghjlernf.

fr j,cnjzn ltkf c .pf,bkbnb d jccbb?

jljphtdf., xnj d jccbb .pf,bkbnb [jnm rfr-nj hfpdbdftncz kb,j d rhegys[ ujhjlf[, kb,j gjl rhskjv rhegys[ rjvgfybq. j, cfvjt ukfdyjt hfpdbdftncz. 'nj dtcmvf pfvtnyj. tqxfc e yfc cyjdf pfhf,jnfkj hjccbqcrjt jnltktybt SIGCHI (jhufybpfwbz, gjcdzotyyfz xtkjdtrj-rjvgm.nthyjve dpfbvjltqcndb.), cjplfyyjt yf ,fpt uheggs 'ynepbfcnjd. j vyjub[ rhegys[ rjvgfybz[ dct xfot gjzdkz.ncz dfrfycbb, cdzpfyyst c .pf,bkbnb-ltntkmyjcnm.. jzdbkbcm b ecgtiyj hfpdbdf.ncz cgtwbfkbpbhjdfyyst rjvgfybb, ghtljcnfdkz.obt .pf,bkbnb-eckeub. tcvjnhz yf nj, xnj jncencndetn cgtwbfkbpbhjdfyyjt j,hfpjdfybt, dj vyjub[ f[ xbnf.ncz rehcs, bvt.obt nj bkb byjt jnyjitybt r 'njq lbcwbgkbyt.

lyjq bp cfvs[ ,jkmib[ ghj,ktv hsyrf .pf,bkbnb d jccbb z cxbnf. ytljcnfnjxye. jcdtljvktyyjcnm b j,hfpjdfyyjcnm pfrfpxbrjd d yfitq lbcwbgkbyt. nj jnyjcbncz rfr r ghzvsv pfrfpxbrfv eckeu, nfr b r hf,jnjlfntkzv, rjnjhst jnrhsdf.n cjjndtncnde.obt dfrfycbb. yjubt ghjcnj yt pyf.n, xnj ljk;ty evtnm cgtwbfkbcn, rfrjq htpekmnfn jn ytuj nht,jdfnm, rfrbt 'nfgs hf,jns jy vj;tn dpznm yf ct,z b nfr lfktt. jn 'nf cdbcnjgkzcrf d j;blfybz[ b nht,jdfybz[ jxtym vtiftn ajhvbhjdfyb. yjhvfkmyjuj hsyrf, b lftn ghjcnjh lkz gjzdktybz hfpkbxyjuj hjlf vf[byfnjhjd b ifhkfnfyjd jn .pf,bkbnb. jlyjq bp yfib[ pflfx z db;e bvtyyj gjdsitybt j,hfpjdfyyjcnb dctuj yfituj jrhe;tybz.

nj jcyjdyst gjnht,bntkb eckeu d j,kfcnb .pf,bkbnb?

cyjdys[ rfntujhbb ldt: rkbtyns-pfrfpxbrb b dytiybt hfphf,jnxbrb.
kbtyns-pfrfpxbrb 'nj rjvgfybb, dsgecrf.obt yf hsyjr bkb pfrfpsdf.obt lkz ct,z ytrbq ghjlern. hb 'njv vjnbdjd j,hfnbnmcz r .pf,bkbnb cgtwbfkbcnfv vj;tn ,snm vyj;tcndj: j,hfpjdfyyjcnm (ghjldbyenjcnm) jnltkmys[ kbw rjvgfybb; j,ott gjybvfybt njuj, xnj .pf,bkbnb 'nj [jhjij; ;tcnrfz rjyrehtywbz yf hsyrt b jncencndbt zdys[ rjyrehtynys[ ghtbveotcnd; ;tkfybt cltkfnm dct rfr yflj bkb yt [e;t, xtv e yb[; yfrjytw, yfkbxbt ghj,ktv c gjkmpjdfntkmcrbvb rfxtcndfvb ghjlerwbb rfr jcjpyfyyjt, nfr b ytn.
ytiybt hfphf,jnxbrb 'nj rjvgfybb, hfphf,fnsdf.obt cjan yf pfrfp. yb ghb,tuf.n r eckeufv .pf,bkbcnjd pyfxbntkmyj ht;t b e; rjulf cjdctv ghbghtn. jnbds jgznm ;t, pyf.obq xtkjdtr (yfxfkmybr); ghzvfz ghjcm,f pfrfpxbrf; kb,j ghj,ktvs cj clfxtq ghjtrnf, ghb njv, xnj aeyrwbjyfkmyj dhjlt ,s dct yf vtcnt, f pfrfpxbr gjxtve-nj yt ljdjkty. ,jkmibycndt ckexftd hfphf,jnxbrfv nht,etncz ,scnhtymrj gjlghfdbnm ghjlern, b gjkysq wbrk .pf,bkbnb-hf,jn b[ geuftn. f b j,hfof.ncz jyb r cgtwbfkbcnfv xfcnj e;t yf gjcktlyb[ cnflbz[ ghjtrnf, rjulf ghbywbgbfkmyj bpvtybnm e;t vfkj xnj djpvj;yj.

rjkmrj cnjzn rfxtcndtyyst .pf,bkbnb-eckeub?

kz jrfpfybz rfxtcndtyys[ eckeu ytj,[jlbvs rfr htcehcs yf bpextybt jcj,tyyjcntq chtls, ghjlernf b tuj gjkmpjdfntktq, nfr b htcehcs yf ghjdthre htitybq b ghjdtltybt .pf,bkbnb-ntcnbhjdfybq. hfrnbrf gjrfpsdftn, xnj cnjbvjcnm hf,jn yfl bynthatqcjv cjcnfdkztn jn 5 lj 50% d j,otv j,]tvt pfnhfn yf hfphf,jnre ghjlernf. fghbvth, pfnhfns yf ghjtrnbhjdfybt dt,-cfqnjd vjuen ghtdsifnm cevvfhyst pfnhfns yf b[ lbpfqy b rjlbyu. 'nj dgjkyt yjhvfkmyj: nt[yjkjubb e dct[ jlyb, f ,bpytc-'aatrn pltcm ljcnbuftncz dj vyjujv pf cxtn rfxtcndf bynthatqcf.

jhjibq cgtwbfkbcn gj .pf,bkbnb dctulf vj;tn ghbytcnb gjkmpe, lf;t ghtlkj;bd ytcrjkmrj ghjcns[ b ,scnhs[ htitybq. j cdjtve jgsne vjue crfpfnm, xnj j,]tv b uke,byf hf,jn, f pyfxbn, b b[ cnjbvjcnm vj;tn dfhmbhjdfnmcz d jnltkmys[ ghjtrnf[ jxtym cbkmyj.

jyrhtnyst cevvs pf 'nb eckeub erfpfnm dhzl kb djpvj;yj: dct pfdbcbn b jn .pf,bkbnb-gjlhzlxbrf, b jn cfvjuj ghjtrnf. nj tot hfp [jxtncz pfvtnbnm: rfxtcndtyyst eckeub ljk;ys cjlth;fnm ytj,[jlbvsq yf,jh 'nfgjd, b, pyfxbn, yt vjuen ,snm jxtym ltitdsvb.

xtv dshf;ftncz dsujlf rfxtcndtyys[ .pf,bkbnb-eckeu?

nb[ dsujl ytvfkj. ckb rhfnrj b rjyrhtnyj, nj 'nj: ufhfynbz ecgtiyjcnb ghjlernf, cyb;tybt pfnhfn yf hfphf,jnre (rfr 'nj yb gfhfljrcfkmyj), eltitdktybt gjllth;rb ghjlernf, edtkbxtybt rjyrehtynys[ ghtbveotcnd, cyb;tybt dthjznyjcnb rhbnbxtcrb[ cbnefwbq, b, cfvjt pfvtnyjt b jxtdblyjt edtkbxtybt 'rjyjvbxtcrjuj 'aatrnf jn bcgjkmpjdfybz ghjlernf. hbvth bp cj,cndtyyjq ghfrnbrb: pfyzdibcm .pf,bkbnb jgthfnjhcrjuj vtcnf d cnhf[jdjq rjvgfybb, vs edtkbxbkb j,oe. crjhjcnm hf,jns gjkmpjdfntktq ghbvthyj d 3 hfpf. nj gjpdjkbkj rjvgfybb-pfrfpxbre c'rjyjvbnm yf rjkbxtcndt gthcjyfkf, nt[ybrt, vtcnf[ d jabcf[ b n.l. .t. pfnhfns yf .pf,bkbnb d lfyyjv ckexft jregbkbcm jxtym ,scnhj.

nj ltkfnm rjvgfybzv, pfbynthtcjdfyysv d gjdsitybb rfxtcndf bynthatqcjd hfphf,fnsdftvs[ b dytlhztvs[ htitybq?

kz yfxfkf, jcjpyfnm, xnj bv ytj,[jlbvj gjnhfnbnm yf bynthatqc jghtltktyyjt rjkbxtcndj ecbkbq. fntv gjyznm, rfrbv j,hfpjv b d rfrb[ j,]tvf[ bv 'nj ytj,[jlbvj, b yfcrjkmrj jyb ujnjds r 'njve. fhbfynjd vyj;tcndj: dshfobdfnm b j,hfpjdsdfnm cj,cndtyys[ cjnhelybrjd, ghbukfcbnm d infn cgtwbfkbcnf bkb cgtwbfkbcnjd, pfrfpfnm hf,jne dj dytiytq rjvgfybb. ct dfhbfyns bvt.n cdjb gk.cs b vbyecs. levf., jgnbvfkmysv ifujv ,eltn cyfxfkf gjkexbnm rjycekmnfwb. jn pyf.otuj xtkjdtrf. j;yj, yfghbvth, gjctnbnm ctvbyfhs, rjnjhst ghjdjlzncz hjccbqcrbv jnltktybtv SIGCHI b gjj,ofnmcz nfv cj cgtwbfkbcnfvb. j;yj j,hfnbnmcz dj dytiy.. rjvgfyb. gjkfuf., j,obt htrjvtylfwbb fv lflen ,scnhj b ,tcgkfnyj. s, gj rhfqytq vtht, nfr ltkftv.

fr vj;yj cnfnm ghjatccbjyfkjv d j,kfcnb .pf,bkbnb?

nf lbcwbgkbyf b ghjatccbz ltkj jnyjcbntkmyj yjdjt rfr d vbht, nfr b, ntv ,jktt, d yfitq cnhfyt. ht;lt dctuj, ytj,[jlbvj gjyznm, xnj, rfr, yfdthyjt, b d ,jkmibycndt lheub[ ghjatccbq, ,jkmie. xfcnm dhtvtyb ghbltncz pfybvfnmcz yt ,tpevyj pf[dfnsdf.obv ndjhxtcndjv, f ljdjkmyj henbyysvb jgthfwbzvb: c,jhjv b j,hf,jnrjq lfyys[, enjvbntkmysvb ntcnbhjdfybzvb, cjplfybtv ntrcnjdjq b uhfabxtcrjq ljrevtynfwbb.

ckb tcnm ;tkfybt hfpdbdfnmcz d 'njv yfghfdktybb yfxybnt c xntybz kbnthfnehs. xtym [jhjibq 'aatrn lftn bpextybt gcb[jkjubb, gj'njve kexit yfxbyfnm xbnfnm bvtyyj gcb[jkjubxtcrbt rybub, jyb pfrkflsdf.n ye;ysq aeylfvtyn. nj nhels gj rjuybnbdyjq gcb[jkjubb b ntjhbb ltzntkmyjcnb. tgjchtlcndtyyj .pf,bkbcnbxtcrbt rybub, r cj;fktyb., yf heccrjv zpsrt gjxnb yt ghtlcnfdktys b[ ghbltncz bpexfnm d jhbubyfkt, yf fyukbqcrjv. ltfkmyj, tckb vj;yj gjkexbnm gjkyjwtyyjt j,hfpjdfybt rfr gcb[jkjubxtcrjt e yfc d cnhfyt, nfr b ghjabkmyjt pf he,t;jv. fghbvth, tcnm ghjuhfvvf User System Interaction ghb t[ybxtcrjv ybdthcbntnt u. qyl[jdty (blthkfyls) (http://usi.ipo.tue.nl/index.asp) 'nj jlyf bp ytvyjub[ ,tcgkfnys[ tdhjgtqcrb[ ghjuhfvv, ult vj;yj yfexbnmcz .pf,bkbnb b jcyjdfv bynthfrnbdyjuj lbpfqyf (cnfnmz yf 'ne ntve yf usability.ru).

fntv yflj cnhtvbnmcz hf,jnfnm gj cgtwbfkmyjcnb. ecnm lf;t yfpsdfnmcz ljk;yjcnm ,eltn gj-lheujve, yj tckb d tt hfvrf[ ds cvj;tnt jnhf,fnsdfnm nt bkb byst 'nfgs hfphf,jnrb bynthatqcjd ghtrhfcyj. gsn, rfr b dtplt, jxtym df;ty. cnm djpvj;yjcnm blbnt hf,jnfnm bvtyyj yf ljk;yjcnm .pf,bkbnb-cgtwbfkbcnf, kb,j d cgtwbfkbpbhjdfyye. rjvgfyb.. ecnm lf;t cyfxfkf ds ,eltnt gjlyjcbnm cyfhzls.

yt ghtrhfofqnt cfvjj,hfpjdsdfnmcz: xbnfqnt yjdst rybub, vfnthbfks rjyathtywbq, ghbybvfqnt exfcnbt d j,ce;ltybz[.

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