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n htlfrwbb: 'nf cnfnmz ,skf jge,kbrjdfyf d ghjikjv ujle. j d ghbhjlt dct gjdnjhztncz - 'njq dtcyjq ghjitk jxthtlyjq yf,jh yf rehcs vtytl;thjd bynthytn-ghjtrnjd d (RMA) b d . s htibkb yfgjvybnm, xtv jnkbxf.ncz 'nb rehcs b xnj levf.n j yb[ cfvb cneltyns. jvvvtynfhbb r cnfnmt nj;t dtctkst.

ct yfxfkjcm jctym. 2007 ujlf jnz ytn, yfxfkjcm yfvyjuj hfymit: c dscnegktybq yf dscjrb[ cwtyf[ f b f, c j,ce;ltybq d gthtujdjhys[, htcnjhfyf[ b gf,f[. erjdjlbntkb bynthytn-rjvgfybq ;fkjdfkbcm yf jcnhe. yt[dfnre vtytl;thjd, ghbxtv dj dct[ yfghfdktybz[ chfpe.

hjuhfvvbcnjd, ghjtrnbhjdobrjd, lbpfqythjd, aktithjd nj;t yt [dfnfkj. j 'nb[ [jnz ,s ,skj gjyznyj, ult ,hfnm. djn ult ,hfnm "ghjl;trnjd", rjnjhst ,elen herjdjlbnm dctvb dsitjgbcfyysvb gthcjyfvb, tckb yb jlby nfrb[ cgtwbfkbcnjd yt ujnjdbn, f cj,cndtyys[ cbk yf exbntkmcndj yt [dfnftn yt zcyj.

ctym 2007 ujlf cnfkf dhtvtytv, rjulf rjvgfybb gthtikb jn ckjd r ltke. f "t,gkfytnt" njulf gjzdbkcz lhe;tcrbq ds[kjg rfr hfp yf ntve cgjcj,jd b vtcn kjdkb cjnhelybrjd:

crjht nhjgbyrf egthkfcm d yt,jkmijt ,jkjnwt c rdfrf.obvb kzueirfvb. jchtlb ,jkjnf cbltkf gtxfkmyfz jyz jrjkjdf c juhjvysv cfxrjv.

b[fj le-.-le, jyz! rhbryek vbnhbq, yt gjl[jlz ,kb;t, xnj,s yt pfvjxbnm yjub. fr gj;bdftn yfif lhe;tcndtyyfz hs,jkjdtwrfz fhntkm b s? frjd ekjd?

frjd-rfrjd... ,ehryekf jyz. thjd! nen, vt;le ghjxbv, rfr ;tyobyf cb;e, f yt rfr uht,fysq hs,fr. nfr b yt gjyzkf, rfr 'nj gjkexbkjcm. lf;t rh.xrb dzpfnm yt evt.. vtcnj, xnj 'nj pf vtcnj?! s ,s vtyz tot d eybdthcbntn fnhbcf ekev,s gjckfkb!

b[fj le-.-le, jyz! rhbryek vbnhbq, yt gjl[jlz ,kb;t, xnj,s yt pfvjxbnm yjub. fr gj;bdftn yfif lhe;tcndtyyfz hs,jkjdtwrfz fhntkm b s? frjd ekjd?

frjd-rfrjd... ,ehryekf jyz. thjd! nen, vt;le ghjxbv, rfr ;tyobyf cb;e, f yt rfr uht,fysq hs,fr. nfr b yt gjyzkf, rfr 'nj gjkexbkjcm. lf;t rh.xrb dzpfnm yt evt.. vtcnj, xnj 'nj pf vtcnj?! s ,s vtyz tot d eybdthcbntn fnhbcf ekev,s gjckfkb!

enrb-ienrfvb, yj d b.kt gjpfghjikjuj ujlf jyz j,]zdbkf j yf,jht ckeifntktq yf gthdst ujcelfhcndtyyst rehcs gjdsitybz rdfkbabrfwbb gj cgtwbfkmyjcnb "bynthytn-vtytl;vtyn". fkmit, xnj,s yt pfgenfnmcz, kexit jgbcfnm cj,snbz d [hjyjkjubxtcrjv gjhzlrt:

.km 2007 fyjyc rehcjd jcelfhcndtyyjuj ybdthcbntnf ghfdktybz tytl;vtyn d catht bynthytn-nt[yjkjubq (RMA).

rnz,hm 2007 pfdthitybt yf,jhf d gthde. uhegge (-1).

ghtkm 2008 pfdthitybt yf,jhf dj dnjhe. uhegge (-2).

tynz,hm 2008 fyjyc ghjuhfvvs gthtgjlujnjdrb tytl;vtyn d catht 'ktrnhjyyjuj ,bpytcf b bynthytn-ghjtrnjd jcelfhcndtyyjuj eybdthcbntnf scifz irjkf 'rjyjvbrb.

rnz,hm 2008 pfdthitybt yf,jhf d nhtnm. uhegge (-3) d RMA.

jz,hm 2008 pfdthitybt yf,jhf d gthde. uhegge d sirt.

trf,hm 2008 gthdfz pfobnf lbgkjvjd d RMA.

hjlt ,s byajhvfwbb j cgtwbfkmyjcnz[ d ynthytnt ljcnfnjxyj. djq cfqn tcnm b e RMA, b e . lyfrj gjxtve-nj gjkexftncz, xnj nt, rnj botn jndtn yf djghjc: elf gjqnb exbnmcz? pyf.n bkb ghj jlyb rehcs, bkb ghj dnjhst. jnz, xtcnyj ghbpyfnmcz, ,jkmit byajhvfwbb dct-nfrb ghj RMA. gtwbfkmyjcnm gbfhbncz yf dct[ jnhfcktds[ rjyathtywbz[, e ytt rhfcbdst ,erktns b gjcnjzyyj j,yjdkztvsq cfqn. jnjve c RMA b yfxytv.

gtwbfkmyjcnm tytl;vtyn d catht bynthytn-nt[yjkjubq (RMA) ghb

jplfyf d 2007 ujle
tcnj lbckjrfwbb: s[byj
fqn: http://rma.ru/internet/about.html
erjdjlbntkm: kbz tcybrjdf
ehfnjh: jyz jrjkjdf
jkbxtcndj uhegg: 1 dsgecr, 2 d ghjwtcct j,extybz
njbvjcnm j,extybz: 160 000 he,ktq
hjr j,extybz: 1 ujl
jkbxtcndj ktrwbq d ytltk.: nhb
ktle.obq yf,jh: fghtkm 2009

npsd herjdjlbntktq j cgtwbfkmyjcnb:

t ,eltv ghbdjlbnm nj, xnj yfgbcfyj yf cfqnt. ckb pf[jnbnt, cfvb jpyfrjvbntcm. ghjwtcct gjlujnjdrb 'njq cnfnmb vs gkfybhjdfkb, xnj jlby bp herjdjlbntktq bkb rehfnjhjd ytvyjuj hfccrf;tn j njv, rfrbt wtkb ljcnbuyen cneltyns, exfcm yf cgtwbfkmyjcnb b rfrbt vtnjls bcgjkmpe.ncz ghb jhufybpfwbb ghjwtccf. cj;fktyb., c RMA 'nj cltkfnm yt elfkjcm. hbikjcm yflthufnm wbnfn bp rjvvtynfhbtd c j,ce;ltybtv cgtwbfkmyjcnb d jyb jrjkjdjq:

nj rehc lkz ghjl;trn-vtytl;thjd, herjdjlbntktq nj lkz cneltynjd, rjnjhst yfvthtdf.ncz lfkmit blnb hf,jnfnm gj ghjabk., hf,jnf.ob[ ghjl;trnjd ybprjuj ehjdyz c ghbwtkjv yf ,scnhsq rfhmthysq hjcn b k.ltq, rjnjhsv d hf,jnt ghjcnj yt [dfnftn cbcntvs (htgjlf.n ghbv.) nt[yfhb xbnf.n dct, jn dt,-lbpfqyf b .pf,bkbnb lj cbcntv eghfdktybz rjyntynjv (fr;t ghtgjlf.n ghbv.) j,obq rehc vtytl;vtynf, jy pfybvftn jrjkj 40 xfcjd rf;lsq hfp (yf ktrwbz[ ghbv.) hfpyjt hfccrfpsdf., gjlcnhfbdf.cm gjl ntreoe. cbnefwb. b pfghjcs rjyrhtnyjq uheggs. tot k.ltq ghbukfif. hfpys[, xnj,s hfccrfpsdfkb j yjdtqib[ ntyltywbz[.

npsds cneltynjd:

ehyst j,ce;ltybz d ,kjuf[ b yf ajhevf[ dspdfkf pfobnf lbgkjvjd uheggs -1 (yfb,jktt gjkysq jnxtn j ghjbcitcndbb cjcnfdbkf b dskj;bkf d cdjtv ,kjut cneltynrf nhtnmtq uheggs). j, ytcvjnhz yf ytjlyjpyfxysq gthdsq ,kby, cneltyns, ghj[jlzobt j,extybt ctqxfc gjkys jgnbvbpvf:

nexbdibcm d 4 vtczwf, z vjue crfpfnm, xnj e;t gjkexbkf jxtym vyjujt. frnbxtcrb, z cnfkf jxtym frnbdyj ghbvtyznm gjkextyyst pyfybz b 'nj pfvtnbkb b rkbtyns, b vjt yfxfkmcndj. yt ghjot yf[jlbnm j,obq zpsr cj cgtwbfkbcnfvb, gjnjve xnj z vjue j,]zcybnm yf b[ nthvbyjkjubb, xnj vyt yt yhfdbncz, b xnj z [jxe bpvtybnm. [jxe gjkexbnm pyfybz, ghfrnbxtcrb ghbvtybvst pyfybz, d nfrjv dblt, d rjnjhjv jyb cvjuen htfkmyj gjvjxm d vjtq hf,jnt.

, rfr b vyjubt eghfdktyws d jnhfckb, dshjckf bp eprjcgtwbfkbpbhjdfyyjuj cgtwbfkbcnf, gjcntgtyyj jcdfbdfz hfpkbxyst j,kfcnb. j yt djpvj;yj ,snm ghjatccbjyfkjv dtplt. eghfdktybb k.lmvb b ghjtrnfvb vyt pyfybq cnfkj rfnfcnhjabxtcrb yt [dfnfnm. bpj,htnfkf dtkjcbgtl pf dtkjcbgtljv, hfp,bdfkf kj,, cnexfcm d jnrhsne. ldthm. pflevfkfcm j dnjhjv dscitv j,hfpjdfybb d . nen gjzdbkcz 'njn rehc. ds,hfkf ghjuhfvve pf ghtgjlfdfntkmcrbq cjcnfd. f hf,jnt gjcxbnfkb, xnj gjkexbncz dsujlytt jgkfnbnm vjt j,extybt d RMA, xtv dct ctvbyfhs b rjyathtywbb jnhfckb, ult z ,ele dbltnm nt[ ;t k.ltq. njve ;t, z yt cnfkj ,s [dfnfnm d rekefhf[ pf geujdbwe njuj ktrnjhf, rjnjhjuj d RMA yf ktrwbz[ nthpf. djghjcfvb ytoflyj.

jntkjcm gjkexbnm gjybvfybt dct[ cnjhjy bynthytn-,bpytcf (gjcrjkmre z yt bvt. ghzvjuj r ytve jnyjitybz), gjpyfrjvbnmcz c jcyjdysvb ,bpytc-buhjrfvb 'njuj hsyrf, yfqnb yjds[ tlbyjvsiktyybrjd lkz j,otybz, lkz djpvj;yjq d ,eleotv cjdvtcnyjq hf,jns. e b ukfdyjt: gjyznm lkz ct,z gthcgtrnbdyjcnm 'njuj hsyrf, djpvj;yjcnm bcgjkmpjdfybz gjkextyys[ pyfybq lkz gjvjob cdjtve ntreotve ,bpytce b, djpvj;yj, d ,eleotv gjhf,jnfnm vtytl;thjv d bynthytn-rjvgfybb. tyt;ysq j,jhjn jnhfckb hfcntn, cjjndtncndtyyj, hfcnen djpvj;yjcnb d ytq pfhf,jnfnm.

jpvj;yjcnb pfhf,jnfnm d ynthytnt 'nj, rjytxyj, bynthtcyj. lyfrj e ytrjnjhs[ bp rhegys[ rjvgfybq ckj;bkjcm cgtwbabxtcrjt jnyjitybt r dsgecrybrfv RMA. jn xnj ujdjhbn yf 'ne ntve ylhtq t,hfyn:

ehc b jcj,tyyj bltjkjubz pfobns lbgkjvf hfccxbnfy yf nt[, rnj ,eltn hf,jnfnm d vtkrb[ rjynjhf[, f yt d ,jkmib[ rjvfylf[, ult cgtwbfkbpfwbz yfvyjuj uke,;t kz vtyz, d xfcnyjcnb, dsdjl d njv, xnj ytkmpz cjdtnjdfnm yfibv cjnhelybrfv blnb d bv 'nj gjvtiftn.

e b rfr cktlcndbt yfkbxbt iyjuj lbgkjvf lf;t c ajhvfkmyjq njxrb phtybz yt zdkztncz gk.cjv lkz cjbcrfntkz yf yfib dfrfycbb. rjhtt yfj,jhjn.

hjuhfvvf "tytl;vtyn d catht 'ktrnhjyyjuj ,bpytcf b bynthytn-ghjtrnjd" d scitq irjkt 'rjyjvbrb

jplfyf d 2008 ujle
tcnj lbckjrfwbb: ktrnhjpfdjlcrfz/tvtyjdcrfz
fqn: http://hsbi.ru/ru/content/view/71/94/
erjdjlbntkm: rfnthbyf fkthbtdyf j,pf, dtnkfyf fktynbyjdyf fkmwtdf
ehfnjh: tljh bhby
jkbxtcndj uhegg: 1 d ghjwtcct j,extybz
njbvjcnm j,extybz: 160 000 he,ktq
hjr j,extybz: 1 ujl
jkbxtcndj ktrwbq d ytltk.: nhb j,zpfntkmys[ b 1-2 afrekmnfnbdys[
ktle.obq yf,jh: fghtkm 2009

npsd herjdjlbntktq j cgtwbfkmyjcnb:

tljh bhby:

kfybhez j,extybt cneltynjd, z cnfhf.cm yfexbnm b[ d gthde. jxthtlm hf,jnfnm, f yt ghjcnj pyfnm rfrbt-nj ntjhtnbxtcrbt jcyjds. j'njve vs jxtym ,jkmijt dybvfybt eltkztv ghfrnbrt b hf,jnt c ghfrnbrfvb.

vtyz tcnm pflfxf gjlujnjdbnm gthcjyfk lkz hf,jns d ,jkmib[ rjvgfybz[. cnm hfpybwf d njv, xnj,s ltkfnm vfktymrbq j,jcj,ktyysq ghjtrn, b d njv, xnj,s hf,jnfnm d rhegyjq rjvgfybb b dcnhfbdfnmcz d ghjbpdjlcndtyyst ghjwtccs. jkmibt rjvgfybb, ghtlcnfdbntkb rjnjhs[, d njv xbckt, ghtgjlf.n yf rehcf[ gthtgjlujnjdrb, ghtl]zdkz.n cgtwbabxtcrbt nht,jdfybz r ,eleobv cjnhelybrfv. s cnfhftvcz gjlujnjdbnm k.ltq, rjnjhst vjuen b cevt.n hf,jnfnm d rjvfylt.

npsds cneltynjd:

jz ukfdyfz pflfxf ecbkbnm yfdsrb d eghfdktybb bynthytn-ghjtrnfvb. 'nb yfdsrb d[jlzn jwtyrf cjcnjzntkmyjcnb ghjtrnf (hsyjxyfz cjcnfdkz.ofz), abyfycjdfz cnjhjyf ltkf, gjl,jh b eghfdktybt gthcjyfkjv, gjcnhjtybt hf,jxtuj ghjwtccf jn yfxfkf b lj rjywf, cnfylfhns d ghjtrnf[, eghfdktybt hfpdbnbtv rjvgfybb, ghjnbdjcnjzybz euhjpfv + hfpyst best practices.

ghbitk yf 'ne ghjuhfvve, gjnjve xnj cxbnf., xnj yf,jh rjvgtntywbq, pfzdktyysq d ghjuhfvvt, ljk;ty cgjcj,cndjdfnm vjtve hfpdbnb. rfr eghfdktywf, d njv xbckt b d rfhmthyjv gkfyt. cxbnf., xnj gjckt dsgecrf z ljk;ty ,snm ujnjd dpznm ghjtrn (cnfhnfg, kb,j ghjtrn dyenhb rjvgfybb) b ghjdtcnb tuj jn cfvjuj yfxfkf (cjukfcjdfybz, wtkb, pflfxb) lj gj,tlyjuj rjywf (clfxf ghjtrnf) ,tp gjcnjhjyytuj dvtifntkmcndf.

f vjq dpukzl, ghtgjlfdfybt 'rjyjvbxtcrb[ b eghfdktyxtcrb[ lbcwbgkby jnkbxftn jn dct[ lheub[ depjd d kexie. cnjhjye. hb 'njv, yfcrjkmrj vyt bpdtcnyj, fyfkjubxyfz ghjuhfvvf tcnm d , ghbxtv ghtgjlfdfntkb bynthytn-cgtwbabrb gjxnb jlbyfrjdst, f ,fpf j,ob[ rehcjd d ujhfplj cbkmytt.

f cgtwbfkmyjcnb ytcrjkmrj hfp d vtczw ghj[jlzn ujcntdst ktrwbb, dblbvj, rfr ytxnj pfdktrfntkmyjt lkz nt[, rnj nfr b yt htibk cnjbn kb gkfnbnm ltymub pf j,extybt. yjycs ge,kbre.ncz d hfccskrt b byjulf, d ,kjut bhbyf.

# # # #

pexfz ghtlkj;tyyst vfnthbfks, ds vj;tnt pfvtnbnm, xnj cgtwbfkmyjcnb ltqcndbntkmyj vt;le cj,jq jxtym c[j;b. yf rf;ljq b[ yb[ ujnjdzn vtytl;thjd. t ghjcnj "bcgjkybntktq", rjnjhs[ gjcktlybt 10 ktn ,skj vjlyj yfpsdfnm 'nbv ckjdjv, f eghfdktywtd k.ltq, rjnjhst vjukb ,s cnfdbnm wtkb, jghtltkznm cgjcj,s b[ ljcnb;tybz, f nfr;t fyfkbpbhjdfnm htpekmnfns (d njv xbckt b abyfycjdst) ghjbpdtltyys[ ltqcndbq.

hjuhfvvs gjpdjkz.n yt njkmrj hfcibhbnm cdjq rheujpjh gj ntvfv, rfcf.obvcz hfphf,jnrb cfqnjd b cthdbcjd, cgjcj,jd pfhf,jnrf d t,t, vtnjlbr ghjldb;tybz b ghbdktxtybz nhfabrf, gkfybhjdfybz hf,jn rjvfyls b vyjujuj-vyjujuj lheujuj ,extybt gjpdjkztn ghbdtcnb hfytt gjkextyyst hfphjpytyyst pyfybz d cbcntve.

j ukfdyjt d ntxtybt ujlf cneltyns bvt.n djpvj;yjcnm gjghj,jdfnm ct,z d cjdthityyj hfpys[ cgtwbfkbpfwbz[ b ds,hfnm nj, xnj ltqcndbntkmyj ,eltn gj leit.

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